The Open Group Service Integration Maturity Model OSIMM Version 2 Introduction

As the volume of integrations increases, however, the marginal costs increase on an exponential basis, and the average costs begin to increase as more and more diseconomies emerge from the increasing complexity and number of unique integration points. Transform your organizational performance by improving capabilities that will drive meaningful business results. The success of the Capability Maturity Model Integration model relies on the synergistic relationship among ISACA, trusted partners and valued customers. This ecosystem is essential in delivering trained professionals who advocate for continuous improvement initiatives globally. High-performance organizations around the world have achieved demonstrable, sustainable business results with CMMI®. The picture below provides a typical landscape of enterprise integration tooling, without a comprehensive strategy.

integration maturity model

Our team of experts helps customers by understanding their problem statements and evaluating their integration requirements by studying each minute aspect. We also provide a proof of concept for a particular platform to help customers arrive at an informed decision. Our solution accelerator gives organizations a head start in selecting the right platform. A high-level change from one organizational state to another in order to support business imperatives and goals. It may be necessary to perform business and IT transformations in parallel in order to ensure that the business activities are aligned with the IT activities. These steps may include the adoption of new technologies, methods, processes, and integration techniques, and the establishment of corporate initiatives, IT directives, technical standards, Executive Councils, Architecture Boards, and Governance.

Company

Domain scores and single scores can be compared to target maturity scores for an organization to show progress towards maturity goals. However, maturity scores are not meant to be compared between organizations since each organization is unique. The CMMI also has capability levels that are used to appraise an organization’s performance and process improvement as it applies to an individual practice area outlined in the CMMI model.

integration maturity model

It is ok to be on the left side of the integration spectrum, as long as you understand where you stand, and what you and your company gains by proactively driving your integration strategy to the right. While business apps today are simple to use, easy to set up, and address every conceivable challenge any company faces, the best-of-breed strategy is not enough. As each department adopts its own set of apps, the number of silos across the organization grows, creating bottlenecks. Individuals may take matters into their own hands and create spreadsheets, transmit data via email or engage in other manual processes to move information along. This is not only a drain on resources, but it inevitably leads to costly errors, a lack of visibility, slowdowns, and security issues for the entire organization. At Celigo, we’ve helped thousands of companies automate their business processes, optimize their operations, and enable their growth.

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For large-scale businesses especially, automating operations by using SaaS is a great way to boost efficiency. A foolproof way to achieve automation is through integration and SaaS maturity models. Whatever type of business you run, maturity models are guaranteed to assess your performance accurately and help you self-improve to maximize your productivity and profitability. At this stage, integration and SaaS maturity models are being used by the company and the models can be scaled up or down depending on the amount of customer data. This is the stage at which companies will generally start using the integration maturity model. Thus, the true objective of a maturity model is not simply determining the level at which a business is operating, but identifying the areas of growth the company needs to work on to refine its management.

integration maturity model

Integration is a key component of any robust automation strategy, but depending on the pain being felt, what’s at stake, and where a company finds itself in its lifecycle, the specific integration approaches differ significantly. This might not be an issue for early-stage companies with low organizational complexity, volume of data, and technical resources. Many companies at this stage have an iPaaS and have federated it for both IT and business users to build and maintain the integrations that suit their needs. Manual processes abound at this early stage, but there might be a scattering of SaaS apps in the enterprise. Integrations are pain-point based and reactive, driven by individuals solving their own issues on an as-needed basis.

The Appraisal

The earlier stages of evolution don’t die off with the introduction of a new level of maturity. In fact, there are times when hand coding for ad hoc integration needs still makes sense today. That said, each stage of evolution borrows lessons from prior stages to improve its efficacy.

  • This integration approach is intended to handle only specific use cases that were built out of the box for two specific applications.
  • Examples are the CMMI Project Roadmap, CMMI Product and Product Integration Roadmaps and the CMMI Process and Measurements Roadmaps.
  • The nature of the characteristics and behavior created in the organization defines the service integration maturity level, and this is contained within the OSIMM model.
  • The new integration lets joint customers use the tech giant’s generative AI assistant to collaborate quicker with shared content …
  • CMMI was developed by the CMMI project, which aimed to improve the usability of maturity models by integrating many different models into one framework.
  • Level 2 is around the time that integration and SaaS maturity models are put into use.

Whether you are running a company, leading a team, or working individually, you need to be able to look back and assess your performance to be able to acknowledge your current skill level and identify areas of improvement. Observed characteristics of a maturity indicator within a dimension for each maturity level. A self-contained piece of business functionality that may be called through a well-defined standard interface and protocol, independent of implementation platform, and managed under a contract specifying availability levels and quality-of-service. https://www.globalcloudteam.com/ Service representation utilizes business descriptions to provide context (i.e., business process, goal, rule, policy, service interface, and service component) and implements services using service orchestration. The chart on the right of the figure shows the cost curve as a result of a capital investment in tools and infrastructure to largely automate and standardize the development effort. For example, it might cost Microsoft $5 billion to develop a new version of Windows, but once developed, it costs just pennies to make another electronic copy.

Security

The model consists of seven levels of maturity and seven dimensions of consideration that represent significant views of business and IT capabilities where the application of SOA principles is essential for the deployment of services. The OSIMM acts as a quantitative model to aid in assessment of current state and desired future state of SOA maturity. Maturity levels represent a staged path for an organization’s performance and process improvement efforts based on predefined sets of practice areas. Within each maturity level, the predefined set of PA’s also provide a path to performance improvement. Each maturity level builds on the previous maturity levels by adding new functionality or rigor. OSIMM may be used to conduct assessments of the current and desired levels of maturity for an enterprise or line of business within an organization and design a plan of action to transform from the current to the desired levels.

Partners can perform CMMI appraisals or consult on implementing CMMI processes within an organization. Let a CMMI Partner guide you on the path to continuous performance improvement. CMMI Partner-Sponsored Individuals consist of Certified CMMI Lead Appraisers and Certified CMMI Instructors who have been highly trained to deliver appraisal and training services under the umbrella of one or more Partner Organizations. A CMMI Partner Organization is a company that has licensed with ISACA to deliver CMMI services to end-user organizations looking to implement CMMI to achieve their business goals.

CMMI Capability Levels

Beyond the bigger foundational apps, individual departments begin to adopt their own domain-specific SaaS apps that may include other systems of record, such as Marketing Automation for Marketing and Ticket Tracking for Support. Identify your critical data that must be 100% accurate and timely through integration. Identify slow, resource-intensive processes that would benefit from automation. The Celigo DifferenceLearn about Celigo’s unique approach to integration-led automation. Clients receive 24/7 access to proven management and technology research, expert advice, benchmarks, diagnostics and more.

Organization is focused on continuous improvement and is built to pivot and respond to opportunity and change. The organization’s stability provides a platform for agility and innovation. A model that enables estimation of the degree to which an organization or enterprise has taken up the principles of SOA within their IT and business. There are seven levels, Level 1 being the least take-up and Level 7 ci cd maturity model being the greatest take-up. Higher degrees of maturity are likely to lead to a higher degree of agility in the business, but are not necessarily “better”, as each organization may have an ideal level of maturity depending upon their business requirements and business and IT context. A foundational structure or set of structures, which can be used for developing a broad range of architectural products.

Maturity levels for services

The SaaS maturity model is a platform that enables companies to build SaaS-oriented business operations and achieve system automation. At this stage, companies are already using the integration maturity model and are well-automated. They may further use the model to maintain competitiveness and make further refine their operations. So, an integration maturity model assesses the company holistically and identifies which departments will benefit from SaaS automation the most.

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